Alex Bard is a Managing Director at Redpoint Ventures. He is a member of the board of directors at Wander. He is an advisor at Classy. He was previously a board member of Classy. He also served as executive director at Campaign Monitor. He served as executive vice president and general manager at Salesforce.com. He was part of the founding team of 4 Internet startups, including eShare Technologies (customer service software, 1996-1999), eAssist Global Solutions (customer service software, 1999-2004), Goowy Media (analytics platform Widget, 2004-2008) and Assistly (customer service software, 2009-present). He has held leadership positions such as VP of Customer Solutions – eShare, VP of Sales/Marketing – eAssist, CEO – Goowy, VP of Products – AOL and is currently CEO of Assistly. He is also an advisor/investor in several startups including Watercooler, Offandaway, Foodzie and Irata labs (acquired by IGN). Previously, he was an advisor at True Ventures. He is also an angel investor. Silicon Valley entrepreneur who sold Salesforce and AOL. He is a member of the board of directors of Coder.

Professional Experience

Managing Director | July 2017 – Present

Redpoint Ventures

• Leading venture capital investments in enterprise software and technology companies
• Providing strategic guidance to portfolio companies
• Focused on early-stage investments and company building
• Making key predictions and analysis for technology industry trends, particularly in AI and enterprise software

Board Member | November 2017 – Present

Hims & Hers

• Serving on board of directors for telehealth and wellness company
• Contributing to strategic direction and growth initiatives
• Providing expertise in scaling direct-to-consumer healthcare platforms

Board Member | January 2016 – Present

Kustomer

• Board member for customer service CRM platform
• Supporting company’s growth and strategic initiatives
• Providing guidance on enterprise software strategy and market positioning

Board Member | June 2019 – Present

Fabric

• Board member for e-commerce platform company
• Advising on growth strategy and market expansion
• Contributing to product development and go-to-market strategies

Board Member | January 2019 – Present

Qualified

• Board member for conversational sales platform
• Providing strategic guidance on enterprise sales and marketing
• Supporting company growth and market positioning

CEO | 2014 – 2017

Campaign Monitor

• Led global email marketing and automation company
• Drove company growth and product innovation
• Developed strategic initiatives and market expansion

EVP & GM | Prior Role

Salesforce (Service Cloud)

• Grew Service Cloud business to over $1B in revenue
• Led product strategy and market expansion
• Managed global team and operations

Founder & CEO | Prior Role

Assistly (acquired by Salesforce)

• Founded customer service platform
• Led company through successful acquisition by Salesforce
• Platform rebranded as desk.com post-acquisition

Founder | Prior Role

Goowy Media (acquired by AOL)

• Co-founded enterprise software company
• Led company through successful acquisition by AOL
• Developed innovative technology solutions

Co-Founder | Prior Roles

eAssist Global Solutions eShare Technologies

• Co-founded multiple enterprise software companies
• Developed innovative technology solutions
• Built and scaled successful teams and products

Alex Bard Investment Portfolio

1. SuperLayer
   • Deal Date: August 18, 2022
   • Deal Type: Early Stage VC
   • Industry: Other Financial Services
   • Company Stage: Generating Revenue
2. Manifold
   • Deal Date: September 22, 2017
   • Industry: Business/Productivity Software
   • Company Stage: Generating Revenue
3. Mindstudio
   • Deal Date: November 1, 2016
   • Industry: Software Development Applications
   • Company Stage: Generating Revenue
4. Ritual
   • Deal Date: July 15, 2016
   • Industry: Pharmaceuticals
   • Company Stage: Generating Revenue
5. Kustomer
   • Deal Date: May 17, 2016
   • Industry: Business/Productivity Software
   • Company Stage: Generating Revenue
6. Service
   • Deal Date: October 13, 2015
   • Industry: Information Services (B2C)
   • Company Stage: Restart
7. Kustomer
   • Deal Date: September 4, 2015
   • Industry: Business/Productivity Software
   • Company Stage: Generating Revenue
8. WorkLife
   • Deal Date: January 23, 2015
   • Industry: Application Software
   • Company Stage: Startup
9. Classy
   • Deal Date: June 27, 2014
   • Deal Type: Later Stage VC
   • Industry: Financial Software
   • Company Stage: Generating Revenue
10. Reaction
    • Deal Date: June 15, 2014
    • Deal Type: Early Stage VC
    • Industry: Real Estate Services (B2C)
    • Company Stage: Bankruptcy: Liquidation

Education

Stony Brook University

• 1992 – 1996

Skills

• Leadership
• Business Development
• Enterprise Software
• Venture Capital
• Company Building
• Strategic Planning
• Product Development
• Go-to-Market Strategy

Contact Information

• Location: San Francisco Bay Area

– LinkedIn Connections: 500+

– Professional Followers: 8,816